At https://timefortime.store, your satisfaction matters to us. This Refund and Return Policy explains when and how you can return a product, request a refund, or arrange an exchange. It applies to purchases made at https://timefortime.store, operated by SUPANTHA MANDAL ("we", "us", or "our"). By placing an order, you agree to the terms below. Nothing in this policy affects your statutory rights as a consumer where those rights cannot be excluded by law.

1. Return Eligibility (Defective, Damaged, or Incorrect Items Only)

To keep our prices competitive and streamline our fulfillment process, we only accept returns for items that are defective, damaged in transit, or incorrect (e.g., the wrong item was shipped). We do not accept returns or offer refunds for a change of mind, ordering the wrong size or color, or buyer's remorse.

If your item is defective, damaged, or incorrect, you may request a return within 30 days from the date your order is delivered. To be eligible, the item must be returned with all original tags, accessories, manuals, and packaging intact.

2. How to Start a Return for a Defective Item

If you receive a flawed or incorrect item, please contact us within 48 hours of delivery at timefortime.store@gmail.com with:

• Your order number.

• The name of the item.

• Clear photographs or a short video showing the defect, damage, or incorrect product.

Important: Please do not send any item back to us before contacting us and receiving return authorization. Returns sent without prior authorization will be refused. Once your return request is approved, we will provide you with the correct return address and the steps to follow.

Once authorized, returns should be sent to the address SUPANTHA MANDAL provides in your return authorization. Our business and correspondence details are: Business name: SUPANTHA MANDAL Business address: Moktar Para, Balurghat, PIN: 733101, India Email: timefortime.store@gmail.com Phone: +91 7432900156 Hours: 24 hours, 7 days a week

3. Return Shipping Costs

Because we only accept returns for defective, damaged, or incorrect items, you will not be asked to pay for return shipping for an authorized return. Once we have confirmed the problem via your submitted photos/videos, we will arrange a free replacement or a full refund, and we will cover any necessary return shipping costs.

4. Items That Cannot Be Returned

All sales are final unless the item is proven to be defective, damaged, or incorrect upon arrival. Furthermore, the following items are strictly non-returnable under any circumstances:

• Items marked as final sale or clearance.

• Gift cards.

• Personalized or custom-made products.

• Intimate goods or cosmetics once opened.

• Downloadable or digital products.

5. Refunds and Processing

Once your authorized returned item has been received and inspected, we will notify you of the outcome. If approved, your full refund (including original shipping costs) will be processed to your original payment method.

Please allow up to 5 to 10 business days for the refund to be processed on our side after approval. After we process the refund, it may take additional time for your bank or card issuer to post the funds to your account, depending on their processing times. We will always confirm by email when a refund has been issued.

6. Partial Refunds

In rare situations, if an authorized defective item is returned to us missing its original parts, accessories, or packaging through no fault of ours, only a partial refund may be granted. We will explain the reason for any partial refund before processing it.

7. Exchanges

We only replace items if they are defective, damaged, or if you received the incorrect product. We do not offer exchanges for a change of mind, different size, or different color. If you need a direct replacement for an eligible defective item, please let us know when initiating your return, and we will arrange it for you at no additional cost.

8. Order Cancellations and Changes

If you need to cancel or change your order, please contact us at timefortime.store@gmail.com as soon as possible after placing it. Because orders are sent for processing and dispatch quickly, we can usually only amend or cancel an order before it has entered the processing or shipping stage. Once an order has been processed or dispatched, it cannot be cancelled, and all sales become final (subject to our defective-items return policy). If you cancel an eligible order before dispatch, we will issue a full refund.

9. Refusal of Delivery and Unclaimed Parcels

If you refuse delivery of an order or fail to collect it within the carrier's holding period, the parcel may be returned to the supplier or destroyed by the carrier. Because all non-defective sales are final, we do not issue refunds for unclaimed or refused parcels.

10. Late or Missing Refunds

If you have not received your refund after the timeframe described above:

1. Check your bank account again.

2. Contact your credit card company or bank, as it often takes some processing time before a refund is officially posted.

3. If you have completed these steps and still have not received your refund, please contact us at timefortime.store@gmail.com.

11. Chargebacks

If you have any concern about a charge or your order, please contact us first so we can resolve the matter directly and quickly. Initiating a chargeback or payment dispute without first contacting us may delay resolution. We reserve the right to dispute unwarranted chargebacks and to provide our payment processor with relevant order, delivery, and policy information in response to a dispute.

12. Your Statutory Rights

This Refund Policy is in addition to, and does not affect, any rights you may have under applicable consumer-protection laws in your country of residence, including any statutory rights to a refund, repair, or replacement for goods that are faulty, not as described, or not fit for purpose. Where mandatory local consumer law grants you greater rights than those set out here, those rights prevail.

Brand & Trademark Disclaimer https://timefortime.store is operated by SUPANTHA MANDAL ("we", "us", "our"). We are an independent retailer. The branded watches and accessories offered on this website are genuine products of their respective manufacturers, sold by us in our capacity as an independent reseller.

• No affiliation or authorization: We are not an official dealer, authorized distributor, authorized reseller, agent, or partner of any third-party brand whose products appear on this website. We are not affiliated with, associated with, endorsed by, or sponsored by any such brand or manufacturer. Where a third-party brand name appears on this website or in our advertisements, it is used solely to identify and describe the genuine product being offered for sale, so that customers can recognize the item they are purchasing.

• Trademarks: All brand names, trademarks, trade names, and logos referenced on this website are the property of their respective owners. They are used here for identification and descriptive purposes only, and such use does not imply any endorsement by, affiliation with, sponsorship by, or authorization from the trademark owner.

• Manufacturer warranty: Unless expressly stated on the product page, items are not covered by the original manufacturer's warranty or after-sales service, as they are not sold through the brand's authorized channels. Your protections are governed by our own Refund and Return Policy.

If you have any questions about a product or its brand before purchasing, please contact us at timefortime.store@gmail.com.

13. Contact Us

For any questions about returns, refunds, exchanges, or cancellations, our customer support team is happy to help. Please contact: Email: timefortime.store@gmail.com Phone: +91 7432900156 Hours: 24 hours, 7 days a week.