Warranty
Warranty Policy
At https://timefortime.store/ (operated by SUPANTHA MANDAL), we stand behind the quality of every watch we sell. That's why each timepiece is covered by a 2-month limited warranty from the date of delivery, giving you confidence in your purchase.
What the Warranty Covers
Our warranty covers genuine manufacturing defects in materials and workmanship under normal use, including:
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Faults with the movement (timekeeping mechanism).
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Defects in the case, dial, or hands that are present through no fault of the wearer.
If your watch develops a covered fault within the warranty period, we will repair or replace it, or issue a refund, at no cost to you.
What the Warranty Does Not Cover
The warranty does not cover:
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Normal wear and tear, scratches to the case or glass.
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Damage caused by accident, misuse, dropping, or improper handling.
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Water damage where the watch has been used beyond its stated water-resistance rating.
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Batteries and straps as consumable parts subject to ordinary wear.
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Any unauthorized repair, modification, or tampering.
Note: Water resistance is not a permanent condition and can diminish over time. We recommend against wearing any watch in water unless its rating clearly permits it.
How to Make a Warranty Claim
If you believe your watch has a covered defect, email us at timefortime.store@gmail.com within the warranty period with:
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Your order number.
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A description of the issue.
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Clear photographs or a short video showing the problem.
Our team will review your claim and guide you through the next steps. Please do not send any item back before contacting us and receiving instructions.
Faulty on Arrival
If your watch arrives faulty, damaged, or not working, please contact us within 48 hours of delivery. We'll arrange a prompt replacement or refund, including any shipping costs, at no charge to you.
Your Statutory Rights
This warranty is offered in addition to, and does not affect, any rights you have under applicable consumer-protection law, including rights relating to goods that are faulty or not as described. Where local law grants you greater protection, those rights apply.
For returns and refunds outside of warranty claims, please see our Refund Policy. For any questions, we're always here at timefortime.store@gmail.com.
Brand & Trademark Disclaimer
https://timefortime.store is operated by SUPANTHA MANDAL ("we", "us", "our"). We are an independent retailer. The branded watches and accessories offered on this website are genuine products of their respective manufacturers, sold by us in our capacity as an independent reseller.
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No affiliation or authorization: We are not an official dealer, authorized distributor, authorized reseller, agent, or partner of any third-party brand whose products appear on this website. We are not affiliated with, associated with, endorsed by, or sponsored by any such brand or manufacturer. Where a third-party brand name appears on this website or in our advertisements, it is used solely to identify and describe the genuine product being offered for sale, so that customers can recognize the item they are purchasing.
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Trademarks: All brand names, trademarks, trade names, and logos referenced on this website are the property of their respective owners. They are used here for identification and descriptive purposes only, and such use does not imply any endorsement by, affiliation with, sponsorship by, or authorization from the trademark owner.
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Manufacturer warranty: Unless expressly stated on the product page, items are not covered by the original manufacturer's warranty or after-sales service, as they are not sold through the brand's authorized channels. Your protections are governed by our own Refund and Return Policy.
If you have any questions about a product or its brand before purchasing, please contact us at timefortime.store@gmail.com.